10 Live Video Chat Tips To Make Customers Fall In Love

If you are not yet sure how to use live video chat those few guidelines will point you in the right direction.

 

10 live video chat tips to make your customers fall in love with you from Customericare

– Tip 1: Know when to use video – Click here to tweet that tip

– Tip 2: Don’t forget about body language – Click here to tweet that tip

– Tip 3: Make sure customer service agents look professional on video – Click here to tweet that tip

– Tip 4: Give the customer your full attention – Click here to tweet that tip

– Tip 5: Use proactive invites at the right moment – Click here to tweet that tip

– Tip 6: Offer video but don’t impose it – Click here to tweet that tip

– Tip 7: Don’t act like a robot – Click here to tweet that tip

– Tip 8: Display chat “opening hours” – Click here to tweet that tip

– Tip 9: Take your time – Click here to tweet that tip

– Tip 10: Go the extra mile – Click here to tweet that tip

 

 

 

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Aurelie Chazal

Inbound Marketing Manager at Customericare
New technologies and content marketing enthusiast, Aurelie takes care of Customericare's online identity. She loves meeting people from all over the world and trying all kinds of strange foods. Nothing makes her happier than a day at an amusement park.
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