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Are you interested in writing a guest post for our blog?

Our blog is a destination for quality advice, information on the latest trends in customer experience, tips on how to provide better customer support and service, and general small/medium business (SMB) advice.

We want to make the CustomerICare blog the place someone goes to when they need advice, new ideas, and ways to better support their customers.

Our Target Audience

Our blog is visited by tech-savvy ecommerce and SaaS owners, marketers, and entrepreneurs looking for the latest tips and advice on providing a better customer experience. We’re a U.S.-based website, but we have visitors from international countries as well.

We Write for Humans

Although SEO is important, and we will always optimize our posts, we write content for humans and will never contaminate our content to impress search engine bots. Please write in a way that flows naturally and can be easily retained by our readers.

Quality is a Must

We’re looking for quality writing that is well-researched to be featured on our blog. Posts should be original in nature, or expand upon already established ideas being shared in the industry.

We’re not looking for surface-level content; we want posts to include the finer details you’ve learned based on your experience in the industry. Many of our readers are tech-savvy and have worked in the industry for years — sharing something they don’t know will impress them and improve your chances of a successful guest post.


  • All content must be 100% original and not published anywhere else.
  • You may include up to three relevant, non-affiliate links to your website in the body of the article, but note that all links are subject to the approval of the editor.
  • Posts, unless otherwise specified, should be around 1,200 words at a minimum.
  • Cite all sources, data, and statistics (with a link) used in your article. When it comes to data, generally avoid articles and studies that are more than five years old.
  • Please end each article with a two-to-three-sentence-long bio that demonstrates E-A-T (expertise, authoritativeness, trustworthiness). By drawing on your professional experience, it signifies to Google that you’re an authority figure on the subject matter.

    Here’s an example of an EAT-friendly bio:
    John Doe is a writer covering business, ecommerce and technology. He’s written for Shogun since 2017, and his work has been featured on Inc., Forbes, and Shopify.


  • Please incorporate short sentences and paragraphs into your writing.
  • If you’re including a list, consider adding bullet points or numbers to help the reader follow along.
  • Include images where appropriate. Also, include an image credit and link for all images, even screenshots.
  • Wrap up each article with a conclusion.

If you’re still interested in writing for us, please email

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