All The Live Chat Features You Need To Succeed

All features are included in both our Free and Prestige plans.

 

browser based calls right into your live chat window
Click-To-Call
Live chat plugin that lets you multichat
Multichat
Real time monitoring and live chat analytics
Real-Time Monitoring
Easy to customize live chat plugin for WordPress
Customization
Answer faster with live chat canned responses
Quick Responses

 

live chat plugin sneak peek
Sneak Peek
Live chat with marketing automation features
Automated Chat Invites
Generate lead when you sleep with our live chat offline message form
Offline message form
Track your live chat conversions with goals
Goal Tracking
live chat archives and CSV export option
Archives & CSV Export

 


 

Sign up for CustomerIcare live chat now and give all our features a try

 

 


 

Communicate with customers better and faster

 

live chat features to communicate better

 

browser based calls right into your live chat window

Audio & Video

Have audio & video chats right into your browser without any additional plugin

live chat plugin sneak peek

Sneak Peek

See what customers are typing before they hit send and reply 2X faster

Live chat plugin that lets you multichat

Multichat

Don’t leave your customers hanging. Chat with several visitors at once

 


 

Do more with smart automation

 

live chat features smart automation

 

Live chat with marketing automation features

Automated Chat Invites

Send automated invites based on your website visitors’ behaviour

Answer faster with live chat canned responses

Quick Responses

Save time by creating pre-written answers for frequently asked questions

Generate lead when you sleep with our live chat offline message form

Offline message form

The chat window automatically turns into a message form when you’re offline

 


 

Get all the data you need

 

live chat features real time monitoring

 

Real time monitoring and live chat analytics

Real-Time Monitoring

See who is browsing your website, where they come from, the page they’re on and more

Track your live chat conversions with goals

Goal Tracking

Track conversions coming from chats and use the data to improve team performance

live chat archives and CSV export option

Archives & CSV Export

Browse all your chats in the archives and export chatters information to a CSV file

 


 

Customize your chat window

 

live chat features customize your chat window

 

Build a chat window that fits your brand and website!

• Change the background, button and text colors in few clicks

• Customize the texts to attract more customers

• Change the language of your window

• Choose if you want to collect data in a pre-chat form

• Display legal clauses before someone starts a chat

• Pick where you want to display your chat button

• Add your brand logo (Prestige feature)

Easily manage operator profiles

 

live chat features manage operator profiles

 

Manage all operator profiles in one place

• See how your team is performing with customer ratings

• Change the email address associated with a profile at any time

• Add a custom avatar to make chat more human

• Organize your operators into teams (sales, support…)

• Manage browser notifications to never miss a chat

• Turn audio and video chat on/off for specific operators

• Showcase your expertise with the Position field

 

 


 

Join our 1000+ happy users. Give CustomerIcare live chat a try now!

 

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