Chat with your visitors in real-time

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Live chat software for business to increase sales and improve customer service


Track Website Visitors In Real-Time

See what people are doing on your website and automatically send targeted chat invitations to your most engaged visitors.


Chat With Clients Who Need Your Help

Allow your website to become alive. Help customers via text, audio and video chat while they are still browsing!


Build Relationships With Customers

Convert website visitors into raving fans with timely and friendly chat support! Track and improve satisfaction with our chat rating.


How to improve customer relationships?

I went through 100+ reviews from customers. People say that it brings in more sales, customers prefer to use chat and having video gives their store a competitive advantage. Users mention that that the ability to customize the chat window, gather offline messages and see what customers are doing on their website in real-time are key for their business operations. And Forbes says that 64% shoppers are receptive to live chat!

CustomerICare can be used as a small business chat window, an enterprise chat widget, a live help application but also as a visitor monitoring solution, conversion rate optimization software tool for business, educational institutions and non-profit organizations.

Aurelie, Marketing Manager


Say hi to our customers!

CustomerICare was reviewed on:

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You can see who’s visiting your site in real time and who needs help. Even before they lose interest and leave the site, you can extend help immediately with the live chat tool. You can also send personalized invitations based on the visitor’s behavior in your site, such as: browsing time; number of visits; specific page visited; city the visitor is; traffic source; and page views. This information can help you send targeted content including special interest deals, “welcome back” greetings, and product demo. Moreover, you can embed proactive chat invitations in your critical pages to anticipate customers’ FAQs.


Integrated with your favorite CMS

Free for Magento Free for Wordpress Free for Drupal Free for Joomla ...and more!

All The Live Chat Features You Need!

CustomerICare allows browser based calls


Talk with customers over the browser using our chat window. Why look for your telephone, when you can call with a click?

CustomerICare live chat allows multichat


Live chat with several website visitors at once. Increase ROI and reduce customer service costs!

CustomerICare monitors users in real time

Real-Time Monitoring

Real-time monitoring is better than Google Analytics, because it not only shows people on your site, but also let's you invite them to chat!

CustomerICare is customizable

Chat Window Customization

Customization enables you to change the color, forms and overall feeling of your chat. Make it fit your site!

CustomerICare allows pre-written scripts

Quick Chat Answers

Quick Responses are pre-written scripts which can be pulled up by clicking # during chats. This speeds up your work tenfold!

CustomerICare allows performance evaluation

Live Chat Ratings

Conversation rating gives your customers an opportunity to share their impression of the chat.

CustomerICare is safe and secure

Top Chat Security

SSL Security means all connections are encrypted. Your chats are safe with us!

CustomerICare is configurable

Powerful Chat Mechanics

Advanced mechanics for all you power users! Filter out prospects, chat with a selected target group, invite customers automatically!

CustomerICare sneak peek

Sneak Peek

Sneak-peek as the name says is a sneaky way to see what your customers are typing before they send it. Imagine the possibilities!


Live Chat is big in the media

Featured on The Next Web Featured on Forbes Featured on Mashable


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