See what people are doing on your website and how they got there. Run reports and view statistics of how you perform.
Allow your website to become alive. Use free live chat, host conferences, invite prospects and close more deals with live video chat!
Contact website visitors whenever they need help the most. Guide them through your website, convince the hesitant, and directly affect their buying decision. Just like in-person!
CustomerICare can be used as a small business live chat solution, an enterprise chat widget, a live help application but also as a visitor monitoring solution, conversion rate optimization software tool for business, educational institutions and non-profit organisations.
Aurelie, Marketing Manager
You can see who’s visiting your site in real time and who needs help. Even before they lose interest and leave the site, you can extend help immediately with the live chat tool. You can also send personalized invitations based on the visitor’s behavior in your site, such as: browsing time; number of visits; specific page visited; city the visitor is; traffic source; and page views. This information can help you send targeted content including special interest deals, “welcome back” greetings, and product demo. Moreover, you can embed proactive chat invitations in your critical pages to anticipate customers’ FAQs.