Live video chat service
CustomeriCare customer service chat is the best way to reach your website visitors. It helps you get closer to your customers and find out their needs more easily. Gaining a good knowledge of their expectations then gives you the opportunity to create attractive and well-fitted offers.
Track customers in real time
CustomeriCare lists all online customers, tracks their activity in real-time and displays contact ID, geographical location, search engine and keywords used to reach you. It also identifies returning customers to help you increase customer retention.
Proactive chat invitations
Our tool allows your representatives to initiate interactions with online customers. Consultants can offer live help when your customers need it the most and close sales that wouldn't have happened otherwise. Personalized invitations and live assistance are the best way to increase conversion rate.
Reach high-potential customers
Our application allows you to set personalized triggers based on your customers' activity. This way, you can automatically invite the most promising visitors to conversation, therefore increasing your chances to close the deal.
Increase conversion rate
CustomeriCare helps you turn website visitors into paying customers, it makes the sales job easier by picking out potential buyers from your incoming traffic. Reaching out to customers while they are still browsing your website makes it easier for you to influence their decision-making process.
Increase online sales
Providing support to potential customers on every step of the buying process increases your chances of closing the deal. Customers that had a good experience with customer service are a lot more likely to turn into loyal customers.
Increase customer satisfaction
CustomeriCare will help you build strong relationships with your customers. Real-time customer service improves customers satisfaction by getting rid of the usual waiting time. It also lets you create a trustworthy atmosphere by providing professional help, encouraging customers to come back for more.
Lower customer acquisition cost
Our tool increases the effectiveness of your marketing campaigns by initiating conversations with the most promising customers. CustomeriCare also improves your call center effectiveness and time management therefore decreasing the cost of customer acquisition.